Privacy Policy

Last updated: November 3, 2026

This Privacy Policy describes how Saga-sparrow collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit a consultation request through our website forms
• Contact us via email
• Participate in our training programs or safety audits
• Subscribe to our communications

The types of information we may collect include:

• Name and contact information (email address, business address)
• Facility information and operational details
• Service preferences and consultation history
• Payment and billing information for contracted services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our safety services
• Process and fulfill your service requests
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about services, compliance updates, and industry information
• Monitor and analyze trends, usage, and activities in connection with our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who perform services on our behalf and are bound by contractual obligations to keep information confidential
• To comply with legal obligations, respond to lawful requests, or protect our rights and safety
• In connection with a business transaction such as a merger or acquisition
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Under Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information under certain circumstances
• Object to or restrict certain processing of your information
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Saga-sparrow
Level 7, 142 Albert Street
Brisbane, Queensland 4000
Australia
Email: [email protected]