GDPR Compliance

Last updated: November 3, 2026

While Saga-sparrow is an Australian-based company primarily serving Australian clients, we recognize the importance of data protection standards established by the European Union's General Data Protection Regulation (GDPR). This page outlines how we handle personal data in alignment with GDPR principles.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary to fulfill a contract we have with you or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of any such extension.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection officer at [email protected].

International Data Transfers

Our operations are based in Australia. If we transfer personal data outside of Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection practices
• Incident response and breach notification procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU residents, you can contact your local data protection authority. For Australian residents, you can contact the Office of the Australian Information Commissioner.

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting a notice on our website or by contacting you directly.

Contact Information

For any questions regarding GDPR compliance or to exercise your data protection rights:

Saga-sparrow
Level 7, 142 Albert Street
Brisbane, Queensland 4000
Australia
Email: [email protected]